This software can recover lost data from corrupted hard drive, unreadable hard drives, formatted hard drives, unrecognized hard drives, unmountable hard drives, inaccessible hard drives, and recover lost data from the uninitialized hard drive. It can easily retrieve files from WD Passport drives. Step 1: Recover data from the unmountable My Passport hard driveĪs for Mac data recovery, iBoysoft Data Recovery for Mac is highly recommended as it's a free Mac data recovery software. If you haven't backed up important files, how can you recover files from the WD My Passport drive? It's high time to recover lost data from the unmounted hard drive first. But reformatting will delete all data stored on the hard drive, and most of the time, many important files are stored on the WD My Passport for Mac hard drive. If WD My Passport for Mac hard drive won't mount on Mac, the fast solution is to reformat the hard drive. Check the power supply of the WD My Passport for Mac driveĪ quick way to fix WD My Passport for Mac hard drive not mounting error.Run First Aid to fix WD My Passport for Mac not mounting error.Force Mount the WD Mac hard drive in Disk Utility.Show the mounted WD My Passport for Mac hard drive on the Mac desktop.Do Not Install Smartware! Does anyone have any ideas, on placing a password on the drive w/o smartware. I had to repartition the drive, but it backed up again. I just uninstalled smartware, turned the computer off, unhooked the drive, turned it back on, and reconnected the drive. I phoned wd, even spoke to a supervisor, and they had no idea, what the problem was.

I have an imac wt a time machine, and it disabled it. smartware apparently is it's own time machine of sorts.

It immediately failed to back up to time machine, and I lost the drive from my desktop. This is where all my good thoughts on the product end. I think that smartware is getting such a bad wrap, in the wd community, that don't even tell you how to find anymore, when you purchase the drive. At one time it installed on it's on, and was a resource hog. I knew that this drive was small enough too place in your pocket, so I was drawn to it having a password feature, so I installed smartware. Something that wd didn't tell you how to do. Almost, you have to remember to partition the drive.

Just plug into your mac, and your ready to go. It makes no sound, and you don't have to plug it in to the wall.

Wd smartware app for mac